It's super easy to process refunds from within you Hy.page account.
Step 1 - Go to your orders tab
Step 02 - Click the order you want to refund
Step 03 - Click the refund button in the top right
Step 04 - Refund the entire order or just part of it. You can also choose to notify the customer or not by checking the box for those options.
TIP - Change your default refund notification email under the default emails tab in your account settings.